Mantul138 Terms & Conditions – Platform Usage Rules for Malaysia

Welcome to mantul138. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and mantul138 ("Platform", "we", "us"). These Terms govern your use of the website mantul138, mobile app, and all services we provide.

By accessing, registering for, or using any part of the mantul138, you hereby confirm that you have read, understood, and agree to be bound by all terms contained in this document, including our Privacy Policy and Responsible Gambling Policy, which form part of this agreement.

Mantul138 reserves the right to update or modify these Terms at any time. Any changes will take effect immediately upon being published on the platform. Continued use of the mantul138 platform following any such changes will be deemed acceptance of the updated terms.

To use the services of mantul138 in full, you are required to register as a member. Registration is free and open to individuals who meet all of the following eligibility criteria:

• Be at least 18 years old at the time of registration — this is an absolute minimum age requirement that is non-negotiable.
• Be a Malaysian citizen or permanent resident present in Malaysia at the time of using the platform.
• Has never been banned from using online gambling services by any relevant authority.
• Not currently under a voluntary self-exclusion period from mantul138 or any other gambling platform.
• Possess full legal capacity to enter into a binding agreement.

Each individual is only permitted to hold one (1) account at mantul138. Holding multiple accounts is strictly prohibited regardless of reason, and may result in the closure of all associated accounts and the forfeiture of all balances and winnings.

During registration, you are required to provide truthful, accurate, current, and complete information. mantul138 reserves the right to verify a member's identity at any time, including by requesting identification documents such as a copy of your Malaysian identity card (MyKad), utility bill, or bank statement for age and identity verification purposes (KYC — Know Your Customer).

mantul138 offers a range of convenient and secure local Malaysian payment methods for deposits and withdrawals. All financial transactions are processed with 256-bit SSL encryption to keep your funds safe.

For withdrawals, the minimum amount is RM 50 per transaction. Withdrawals are processed within the following timeframes based on your VIP tier:

• Standard Member: Within 30 minutes (during operating hours)
• Silver Member: Within 15 minutes
• Gold Member: Within 10 minutes
• Platinum & Diamond Member: Within 5 minutes

Mantul138 does not charge any fees on deposits or withdrawals. However, third-party payment service providers may impose their own fees, which are beyond mantul138's control.

Mantul138 offers its members a variety of bonuses and promotions from time to time, including a welcome bonus, reload bonus, weekly cashback, and exclusive VIP rewards. All bonuses are subject to the following terms:

• Each bonus has a wagering requirement that must be met before winnings from bonus funds can be withdrawn. Wagering requirements vary by bonus type and will be clearly stated in the terms of each promotion.
• Generally, the wagering requirement for the welcome bonus ranges between 20x to 35x total bonus amount received.
• Not all games contribute equally toward wagering requirements. Slots generally contribute 100%, while table games such as blackjack and baccarat contribute between 10% and 25%.
• Unused bonuses will expire within the timeframe stated in the relevant promotion's terms, typically between 7 and 30 days.
• Each promotion may only be claimed once unless otherwise stated. Attempting to claim the same bonus more than once using different information constitutes fraud.
• Mantul138 reserves the right to void any bonus or promotion that has been abused, including cases where a member employs specific betting strategies designed to exploit bonus terms.

All casino games offered at mantul138 — including online slots, live casino (baccarat, roulette, blackjack, dragon tiger), poker, and arcade games — are subject to the following rules:

• All game results are final once a round is completed. No disputes will be entertained after the outcome has been displayed on screen.
• In the event of a technical disruption during gameplay, the mantul138 system will record the last valid game state and resume from that point once the connection is restored.
• If a technical disruption occurs during an active round that cannot be completed, the wager will be fully refunded to the member's account.
• Winnings arising from software vulnerabilities or unintentional system errors are invalid and may be voided by mantul138.
• The use of third-party tools, automation software (bots), or any technology that provides an unfair advantage in gameplay is strictly prohibited.

Minimum and maximum bet limits for each game are clearly displayed within their respective game rooms. Bets exceeding the maximum limit will be automatically rejected by the system.

The Sports Betting and Badminton section at mantul138 covers a wide range of local and international sporting events, including football (Malaysia Super League, EPL, La Liga), badminton (BWF World Tour, Thomas Cup, Sudirman Cup), esports, and more. The specific rules governing Sports Betting are as follows:

• All bets are considered valid once confirmed by the system and the odds have been accepted by the member.
• If a match is postponed and does not resume within 48 hours from the original scheduled time, all bets placed on that match will be voided and stakes returned.
• If a match is resumed from a specific point (rather than from the beginning), bets placed before the stoppage point remain valid provided the final outcome of the match is not materially altered.
• In-play (live betting) wagers are final and cannot be cancelled once confirmed, unless a significant odds error is detected before the match concludes.
• Mantul138 reserves the right to void or adjust betting odds that are clearly erroneous due to human or technical error.
• Any attempt to exploit delays in score or odds updates will be treated as fraud and may result in account action.

To ensure a fair and safe experience for all members mantul138, the following actions are strictly prohibited:

• Registering more than one account, whether personally or through a third party, for the purpose of claiming additional bonuses or circumventing account restrictions.
• Using any automated software or methods (bots, macros, scripts, or similar tools) to play games or place bets.
• Cooperation or collusion between members to manipulate the betting system, particularly in poker or live table games.
• Any form of financial fraud, including the use of stolen or counterfeit credit/debit cards or e-wallets to make deposits.
• Attempted money laundering through the mantul138 platform.
• Granting third parties access to your account, or allowing others to play using your account.
• Distributing offensive, threatening, or harassing content targeting other members or mantul138 staff through the platform's communication channels.

mantul138 takes member privacy and data security very seriously. The collection, use, and protection of your personal data is governed by our detailed Privacy Policy, which forms part of these Terms.

In summary, mantul138 collects and processes your personal data for the following purposes:

• Identity and age verification during registration and the KYC (Know Your Customer) process.
• Secure and accurate processing of deposits and withdrawals.
• Customer service provision and dispute resolution.
• Fraud detection, prevention, and protection against illegal activity.
• Compliance with applicable legal and regulatory requirements.
• Platform service improvement and user experience enhancement.

All data is transmitted using 256-bit SSL encryption and stored on secure servers. mantul138 does not sell, rent, or share members' personal data with third parties for marketing purposes without explicit member consent. Read Privacy Policy us for more details.

To the extent permitted by applicable Malaysian law, mantul138 will not be liable for:

• Any financial losses incurred from gaming or betting on the platform, including losses arising from game outcomes that are unfavourable to the member.
• Service disruptions caused by factors beyond mantul138's control, including internet outages, power failures, or natural disasters.
• Third-party actions resulting in unauthorised access to a member's account due to the member's own negligence (e.g. sharing their password).
• Any indirect, incidental, or consequential damages arising from the use of or inability to use the mantul138 platform.

Your mantul138 account may be closed or suspended under the following circumstances:

• Member Request: You may close your account at any time by contacting mantul138 customer support. Prior to closure, all unfulfilled bonus conditions will be forfeited.
• Closure by mantul138: mantul138 reserves the right to suspend or close any account that violates any part of these Terms, engages in fraudulent activity, or poses a risk to the security of the platform or other members.
• Voluntary Self-Exclusion: Members who wish to take a break from the platform may request a self-exclusion through the Responsible Gaming section in their account settings for their chosen duration.

In the event of a legitimate account closure (not resulting from a violation), any remaining balance will be returned to the member via the original payment method used for deposit, following completion of the required verification process.

mantul138 fully committed to responsible gaming practices. We believe that gambling should remain a form of entertainment only, and not a source of income or a means of resolving financial difficulties.

Mantul138 provides the following tools to help members play responsibly:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits in your account settings.
• Loss Limit: Set the maximum loss amount you are comfortable with over a given period.
• Play Time Limit: Set a limit on how many hours you can play per day or per week.
• Self-Exclusion: Choose to take a break from the platform for 24 hours, 7 days, 30 days, or 6 months.
• Permanent Suspension: If you feel you have a gambling problem, you may apply for a permanent suspension of your account.

For more information on responsible gambling and support resources, please visit the Responsible Gaming ours.

mantul138 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. All changes take effect immediately upon being published on the platform. It is the member's responsibility to review these Terms periodically to stay informed of any updates.

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms or the use of the mantul138 platform will be resolved through the following process:

• Step 1: Contact the mantul138 customer support team via Live Chat or email with your full dispute details.
• Step 2: mantul138 will investigate the dispute and respond within 5 business days.
• Step 3: If a dispute cannot be resolved at the customer support level, it will be escalated to senior management for review and a final decision.

This document is in Bahasa Melayu as the official language. In the event of any inconsistency between the Bahasa Melayu version and any translation in another language, the Bahasa Melayu version shall prevail.